Personal Data Protection Notice for YTL Corporation Berhad Group
YTL Corporation Berhad ("YTL") together with its subsidiaries, affiliates, related and associated companies (collectively "YTL Group" and any reference to "we", "us" or "our" shall include any member of the YTL Group) respects and is committed to the protection of your personal data and your privacy. This Personal Data Protection Notice ("Privacy Notice") explains how the YTL Group collects and handles your personal data in accordance with the Personal Data Protection Act 2010 of Malaysia. Please note that YTL may amend this Privacy Notice at any time without prior notice and will notify you of any such amendment via our website or by such other means of communication as deemed suitable by YTL. For residents of the European Economic Area (EEA), please click on EEA Appendix for additional information regarding YTL Group's use of your personal data. | ||||
(1) |
Personal Data |
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1.1 |
Type of personal data |
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Personal data means any information which relates to you (or in the case of a third party as authorized by such third party) and which was collected or provided to the YTL Group for any of the purposes stated in Section (2) below ("Purposes"). |
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1.2 |
Source of personal data |
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1.3 |
Obligatory personal data |
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All information requested for in the relevant forms and documents
is obligatory to be provided by you unless stated otherwise.
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(2) |
Purposes of collecting and further processing (including disclosing) your personal data |
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Where you have indicated your consent to receiving marketing or promotional updates from the YTL Group, you may opt-out from receiving such marketing or promotional material at any time. You may select the "unsubscribe" option provided in our email blasts or you may contact YTL Group at the contact details provided in Section (6) below. |
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(3) |
Disclosure or transfer of personal data (within or outside of Malaysia) |
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3.1 |
Entities within YTL Group |
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Your personal data provided to us is processed by entities
(within or outside of Malaysia) within the YTL Group (including
related companies, subsidiaries, holding companies, associated
companies and outsourcing partners). The YTL Group will ensure that:
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3.2 |
Classes of third parties |
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Your personal data may be disclosed or transferred to
relevant third parties (within or outside of Malaysia)
as required under law, pursuant to relevant contractual
relationship (for example, where we appoint third party
service providers) or for the Purposes (or purposes directly
related to Purposes).
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(4) |
Websites |
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4.1 |
Links to other sites |
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Content in any website of the YTL Group (YTL Websites) may include links to third party websites. The YTL Group is not responsible for the content on such linked third party websites and users should observe the separate privacy policies applicable to the respective third parties website. |
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4.2 |
Cookies |
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The YTL Group may collect information about your visits
to the YTL Websites without you actively submitting such
information. Unidentifiable information may be collected
using various technologies, such as cookies, and web beacons.
Cookies are small text files that are transferred to your
computer's hard disk by a website. Web beacons (also referred
to as GIF files, pixels or Internet tags) help the YTL
Group recognise a unique cookie on your browser. Your
internet browser automatically transmits to the YTL Group
some of this unidentifiable information, such as the URL
of the web site you just visited and the browser version
your computer is operating. |
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(5) |
Right to access, correct or remove personal data |
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You have the right to access, correct or remove your personal
data held by us subject always to certain exemptions and
payment of the prescribed fee. We will make every endeavour
to ensure your personal data is accurate and up to date
and therefore we ask that if there are changes to your
information you should notify us directly at the contact
details set out in Section (6) below and identify the
relevant entity/division within the YTL Group with whom
you have dealing. |
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(6) |
Limiting the processing of personal data, further enquiries and complaints |
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If:
Designation : Personal Data Compliance Officer Tel : +603 - 2038 0888 Email Address : legal@ytl.com.my Fax : +603 - 2038 0388 Please state the nature of your relationship with the relevant entity/division within the YTL Group in your communications with us to facilitate the processing of your request. |
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(7) |
Conflict |
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In the event of any conflict between this English language Privacy Notice and its corresponding Bahasa Malaysia Privacy Notice, the terms in this English language Privacy Notice shall prevail. |
Notis Perlindungan Data Peribadi Bagi Kumpulan YTL Corporation Berhad
YTL Corporation Berhad ("YTL"), bersama dengan subsidiari-subsidiarinya, syarikat-syarikat gabungannya, syarikat-syarikat yang berkaitan dengannya dan syarikat-syarikat bersekutunya (secara kolektif, "Kumpulan YTL" dan sebarang rujukan kepada "kami" adalah termasuk mana-mana ahli Kumpulan YTL), menghormati dan komited untuk melindungi data peribadi dan privasi anda. Notis Perlindungan Data Peribadi ("Notis Privasi") ini menjelaskan cara Kumpulan YTL mengumpul dan mengendalikan data peribadi anda mengikut Akta Perlindungan Data Peribadi 2010 Malaysia. Sila ambil perhatian bahawa YTL boleh meminda Notis Privasi ini pada sebarang masa tanpa notis terlebih dahulu dan akan memberitahu anda tentang sebarang pemindaan sebegitu melalui laman web kami atau melalui apa-apa cara komunikasi yang dianggap sesuai oleh YTL. |
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(1) |
Data Peribadi |
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1.1 |
Jenis data peribadi |
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Data peribadi bermakna sebarang data yang berkaitan dengan anda (atau dalam kes pihak ketiga yang telah diberi kuasa oleh pihak ketiga tersebut) yang dikumpul atau dibekalkan kepada Kumpulan YTL bagi tujuan-tujuan yang dinyatakan di Seksyen (2) di bawah ("Tujuan-Tujuan Pemprosesan"). |
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1.2 |
Sumber data peribadi |
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1.3 |
Data peribadi wajib |
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Semua data yang diminta dalam borang-borang dan dokumen-dokumen yang berkaitan adalah wajib untuk anda bekalkan melainkan dinyatakan sebaliknya. |
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(2) |
Tujuan-tujuan pengumpulan dan pemprosesan lanjut (termasuk penzahiran) data peribadi anda |
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Di mana anda telah menunjukkan persetujuan anda untuk menerima maklumat terkini tentang pemasaran dan promosi daripada Kumpulan YTL, anda boleh memilih untuk dikeluarkan daripada menerima bahan pemasaran atau promosi sebegitu pada bila-bila masa. Anda boleh memilih pilihan "unsubscribe" yang dibekalkan dalam e-mel yang dihantar oleh kami atau anda boleh menghubungi YTL melalui butir-butir hubungan yang dibekalkan dalam Seksyen (6) di bawah. |
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(3) |
Penzahiran atau pemindahan data peribadi (di dalam atau di luar Malaysia) |
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3.1 |
Entiti-entiti dalam Kumpulan YTL |
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Data peribadi anda yang dibekalkan kepada kami adalah diproses oleh entiti-entiti (di dalam atau di luar Malaysia) dalam Kumpulan YTL (termasuk syarikat-syarikat berkaitan, subsidiari-subsidiari, syarikat-syarikat induk, syarikat-syarikat bersekutu dan rakan-rakan kongsi khidmat luaran). Kumpulan YTL akan memastikan bahawa:
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3.2 |
Kelas pihak-pihak ketiga |
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Data peribadi anda mungkin dizahirkan atau dipindahkan
kepada pihak-pihak ketiga yang berkaitan (sama ada di
dalam atau di luar Malaysia) seperti yang diperlukan di
bawah undang-undang, menurut hubungan kontrak yang berkenaan
(sebagai contoh, di mana kami melantik pembekal-pembekal
perkhidmatan pihak ketiga) atau untuk Tujuan-Tujuan Pemprosesan
(atau tujuan yang berkaitan secara langsung dengan Tujuan-Tujuan
Pemprosesan).
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(4) |
Laman Web |
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4.1 |
Pautan ke laman-laman web yang lain |
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Kandungan di dalam mana-mana laman web Kumpulan YTL (Laman Web YTL) mungkin termasuk pautan kepada laman web pihak ketiga. Kumpulan YTL tidak bertanggungjawab untuk kandungan laman web pihak ketiga yang dipautkan dan pengguna patut memerhatikan dasar privasi laman web pihak ketiga masing-masing. |
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4.2 |
Cookies |
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Kumpulan YTL mungkin mengumpul data mengenai lawatan anda
ke Laman Web YTL tanpa anda menyerahkan data tersebut
secara aktif. Data yang tidak dapat dikenal pasti mungkin
dikumpulkan menggunakan pelbagai teknologi, seperti cookies
dan "web beacon". Cookies adalah fail teks kecil
yang dipindahkan ke cakera keras komputer anda oleh sesuatu
laman web. "Web beacon" (juga dirujuk sebagai
fail GIF, piksel atau tag Internet) membantu Kumpulan
YTL mengenali 'cookie' unik pada pelayar laman web anda.
Pelayar internet anda akan menghantar data yang tidak
dikenal pasti ini secara automatik kepada Kumpulan YTL
, seperti URL laman web yang anda baru melawat dan versi
pelayar internet komputer anda yang sedang beroperasi. |
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(5) |
Hak untuk akses dan meminda data peribadi |
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Anda berhak untuk mengakses dan meminda data peribadi
anda yang kami pegang tertakhluk selalunya kepada pengecualian-pengecualian
yang tertentu dan bayaran yang ditetapkan. Kami akan melakukan
segala usaha untuk memastikan bahawa data peribadi anda
adalah tepat dan terkini, justeru kami meminta agar anda
terus memaklumi kami melalui butiran hubungan di Seksyen
(6) di bawah sekiranya terdapat sebarang perubahan dalam
data anda dan mengenal pasti entiti / bahagian yang berkenaan
dalam Kumpulan YTL yang anda telah berurusan. |
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(6) |
Pengehadan pemprosesan data peribadi, pertanyaan lanjut dan aduan |
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Sekiranya:
Jawatan : Personal Data Compliance Officer Tel : +603 - 2038 0888 Alamat Emel : legal@ytl.com.my Faks : +603 - 2038 0388 Sila nyatakan hubungan anda dengan entiti / bahagian yang berkenaan dalam Kumpulan YTL dalam komunikasi anda dengan kami untuk memudahkan pemprosesan permintaan anda. |
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(7) |
Konflik |
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Dalam keadaan berlakunya sebarang konflik antara Notis Privasi ini dalam Bahasa Inggeris dengan Notis Privasi ini dalam Bahasa Malaysia, terma-terma Notis Privasi dalam Bahasa Inggeris akan diguna pakai. |
EEA Appendix
Provisions applicable to European Economic Area (EEA) residents
The YTL Group is made up of different legal entities. This privacy policy is issued on behalf of the YTL Group so when we mention "YTL", "we", "us" or "our" in this Appendix, we are referring to the relevant company in the YTL Group responsible for processing your data. We will let you know which entity will be the controller for your data when you purchase a product or service with us. You can also find details on the YTL entities that process your data here.
We have appointed a personal data compliance officer who is responsible for overseeing questions in relation to our Privacy Notice. If you have any questions about this Appendix, including any requests to exercise your legal rights, please contact the personal data compliance officer:
Via email: | legal@ytl.com.my |
Via post: | Personal Data Compliance Officer 33rd Floor, Menara YTL, 205, Jalan Bukit Bintang 55100 Kuala Lumpur |
You have the right to make a complaint at any time to the supervisory authority in the Member State of your residence. We would, however, appreciate the chance to deal with your concerns before you approach the relevant supervisory authority so please contact us in the first instance.
(2) The personal data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We collect the personal data set out in section 1 (Personal Data) of the main body of this Privacy Notice. We may also collect personal data such as your travel details, stay preferences and stay history, dietary requirements, date of birth, car registration number and any other personal data that you choose to provide to us during your stay.
If you submit any Personal Data about other people to us (such as reservations for accompanying guests or children), you represent that you have the authority to do so and you permit us to use the data in accordance with our Privacy Notice.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate information about how you use our website, products and services to calculate the percentage of users accessing a specific website feature or service. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Notice.
There are "Special Categories" of more sensitive personal data which require a higher level of protection, such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships, genetic and biometric data, data concerning health and data concerning a person's sex life or sexual orientation.
We may also collect, store and use the following "special categories" of more sensitive personal information when you use certain facilities or services that we offer:
Information about your health, including any medical condition, injury, health and sickness records. We will ask for your explicit consent to process this personal data at the point at which it is collected.
(3) The purposes and lawful basis for processing your personal data
We process your personal data for the purposes set forth in section (2) of the main body of this Privacy Notice. We will only use your personal data when the law allows us to and most commonly, in accordance with one or more of the legal bases as follows:-
- Where we need to perform the contract we are about to enter into or have entered into with you. For instance when you stay in one of our properties or purchase other products or services from us we need certain information from you in order to perform our agreement with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. We will use your personal data to help us with the operation and administration of our business. This helps us to provide you with the best possible experience and develop and improve our products and services.
- Where we need to comply with a legal or regulatory obligation.
Generally, we do not rely on consent as a legal basis for processing your personal data except in certain circumstances and for specific purposes. We will get your consent before sending direct marketing communications to you via email or text message. You have the right to withdraw consent at any time by contacting us or unsubscribing to marketing emails.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law. In addition, we may also use your personal data where it is necessary to protect your vital interests (or someone else's vital interests).
(4) Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:
Promotional offers from us
We may use your personal data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing). With your consent, we may make automated decisions (meaning without human interference), using segmentation and/or your specific personal data to offer you certain benefits based on your characteristics, geography, behaviour, or demographics.
You will receive marketing communications from us if you have opted in to do so.
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
Opting out
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, experience or other transaction.
(5) International transfers
Like most international businesses, we have centralized certain aspects of our data processing activities in accordance with applicable laws which in some instances will result in the transfer of your personal data outside the European Economic Area (EEA) within YTL Group.
In addition, some of our external third parties are based outside the EEA so their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
- We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
- Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
- Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US.
(6) Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
(7) Data retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us.
In some circumstances you can ask us to delete your data: see your legal rights below for further information.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
(8) Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
LAWFUL BASIS
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.
YOUR LEGAL RIGHTS
You have the right to:
Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correctionof the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
- If you want us to establish the data's accuracy.
- Where our use of the data is unlawful but you do not want us to erase it.
- Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
- You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
YTL Corporation Berhad | |
Company number: | 198201012898 (92647-H) |
Registered office: | 33rd Floor, Menara YTL, 205, Jalan Bukit Bintang 55100 Kuala Lumpur |
YTL Hotel Management Saint Tropez SARL (Muse Hotel) | |
Company number: | 502 293 582 00016 |
Registered office: | 364 Chemin de Val de Rian, 83350, Ramatuelle, France. |
YTL Hotels Tropez SARL | |
Company number: | 501 289 672 00013 |
Registered office: | 364 Chemin de Val de Rian, 83350, Ramatuelle, France. |
Thermae Development Company Limited t/a Thermae Bath Spa | |
Company number: | 03448628 |
Registered office: | Wessex Water Operations Centre, Claverton Down Road, Claverton Down, Bath, BA2 7WW |
The Gainsborough Hotel (Bath) Limited t/a The Gainsborough Bath Spa | |
Company number: | 07958532 |
Registered office: | Wessex Water Operations Centre, Claverton Down Road, Claverton Down, Bath, BA2 7WW |
RW Threadneedle Street Limited t/a Threadneedles Hotel | |
Company number: | 07454539 |
Registered office: | Wessex Water Operations Centre, Claverton Down Road, Claverton Down, Bath, BA2 7WW |
RW Gower Street Limited t/a The Academy Hotel | |
Company number: | 07454529 |
Registered office: | Wessex Water Operations Centre, Claverton Down Road, Claverton Down, Bath, BA2 7WW |
RW Greenside Place Limited t/a as The Glasshouse Hotel | |
Company number: | 07454533 |
Registered office: | Wessex Water Operations Centre, Claverton Down Road, Claverton Down, Bath, BA2 7WW |
New Architecture (Bray) Limited t/a Monkey Island Estate | |
Company number: | 06348279 |
Registered office: | Wessex Water Operations Centre, Claverton Down Road, Claverton Down, Bath, BA2 7WW |